Last Updated: September 2, 2026

At Sportrixx, we want your order to arrive safely and in good condition. Please review the information below regarding shipping and returns.

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SHIPPING

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Order Processing

Orders are processed after payment has been successfully received.

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Processing times may vary depending on the product and fulfillment partner. Once your order has shipped, you will receive tracking information by email when tracking is available.

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Delivery Times

Delivery times vary depending on the product, destination, supplier, and shipping carrier.

Because Sportrixx works with third-party fulfillment partners, items from the same order may be shipped separately and may arrive in multiple packages.

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Delivery estimates are not guaranteed and may be affected by carrier delays, customs processing, weather, incorrect address information, or other circumstances outside our control.

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Tracking

When tracking information is available, it will be provided through your order or shipping confirmation.

Please allow some time for tracking information to update after your package has been shipped.

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Incorrect Shipping Information

Customers are responsible for providing an accurate and complete shipping address at checkout.

If an order cannot be delivered because of an incorrect or incomplete address, additional shipping costs may apply if the package needs to be reshipped.

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Please contact us as soon as possible if you notice an error in your shipping information.

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International Orders

International orders may be subject to customs duties, taxes, import fees, or other charges imposed by the destination country.

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Any applicable customs or import charges are the responsibility of the customer unless otherwise stated at checkout.

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RETURNS

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30-Day Return Window

We accept eligible returns within 30 days of delivery.

To qualify for a return, the item should generally be:

• Unused and unworn

• In its original condition

• In its original packaging where applicable

• Free from damage caused after delivery

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Change-of-Mind Returns

If you simply change your mind, ordered the wrong size or selected the wrong option, you may request a return within the 30-day return period.

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Customers are responsible for return shipping costs for change-of-mind returns and similar returns that are not the result of an error or defect.

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Damaged, Defective, or Incorrect Items

If your item arrives damaged, defective, incorrect, or incomplete, contact us before returning the item.

Please provide:

• Your order number

• A description of the issue

• Clear photographs or other supporting information when applicable

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We will review the issue and work with you on an appropriate resolution.

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Non-Returnable Items

Certain products may not be eligible for return due to hygiene, safety, or product-specific restrictions.

Items that have been used, damaged after delivery, or altered may also be excluded from return eligibility.

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Refunds

Once an approved return has been received and reviewed, an applicable refund will be issued to the original payment method.

Your payment provider may require additional processing time before the refund appears in your account.

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Original shipping charges are generally non-refundable unless the return is due to an error, defect, or fulfillment issue attributable to Sportrixx.

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How to Start a Return

To request a return or report an issue with your order, contact:

Email: agarwallilian@gmail.com

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Please include your order number and a brief description of your request.

We recommend contacting us as soon as possible after receiving your order if there is a problem.

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Sportrixx — Train. Perform. Improve.